Volvo Recall 23V-769: Seats – critical fasteners

Affected: 2019–2024 Volvo VHD, 2020–2024 Volvo VN. Filed with NHTSA on November 15, 2023, covering about 638 vehicles.

The problem

Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2024 VN and VHD vehicles. The passenger side bench seat may be inadequately attached to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seatbelt Assembly Anchorage."

The risk

The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash.

The fix

Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.

Recall details

NHTSA campaign23V-769 (23V769000)
Manufacturer numberRVXX2312
ManufacturerVolvo Trucks North America
ComponentSeats › Critical fasteners
Report dateNovember 15, 2023
Owners notifiedFebruary 29, 2024
Vehicles affected638
Initiated byManufacturer

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Frequently asked questions

Is the recall 23V-769 repair free?

Yes. Volvo dealers will fix the problem at no cost: Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 638 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.