The problem
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
The risk
A loss of steering control or steering lock-up can increase the risk of a crash.
The fix
Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
Recall details
| NHTSA campaign | 23V-735 (23V735000) |
|---|---|
| Manufacturer number | FFX |
| Manufacturer | Honda (American Honda Motor Co.) |
| Component | Steering › Rack and pinion › Rack |
| Report date | November 2, 2023 |
| Owners notified | December 18, 2023 |
| Vehicles affected | 519 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 23V-735 repair free?
Yes. Honda dealers will fix the problem at no cost: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 519 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.