The problem
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Recall details
| NHTSA campaign | 23V-342 (23V342000) |
|---|---|
| Manufacturer number | 23S23 |
| Manufacturer | Ford Motor Company |
| Component | Back over prevention › Sensing system › Camera |
| Report date | May 12, 2023 |
| Owners notified | November 10, 2023 |
| Vehicles affected | 442,973 |
| Initiated by | OVSC |
Vehicles covered
Owner complaints about the driver assistance
- 2020 Ford Explorer collision avoidance problems 174
- 2021 Ford Explorer collision avoidance problems 56
- 2022 Ford Explorer collision avoidance problems 33
- 2023 Ford Explorer collision avoidance problems 19
- 2020 Lincoln Aviator collision avoidance problems 24
- 2021 Lincoln Aviator collision avoidance problems 5
- 2022 Lincoln Aviator collision avoidance problems 11
- 2023 Lincoln Aviator collision avoidance problems 8
- 2020 Lincoln Corsair collision avoidance problems 25
- 2021 Lincoln Corsair collision avoidance problems 10
- 2022 Lincoln Corsair collision avoidance problems 10
Frequently asked questions
Is the recall 23V-342 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 442,973 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.