The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
The risk
A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.
The fix
Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Recall details
| NHTSA campaign | 23V-312 (23V312000) |
|---|---|
| Manufacturer number | 57J5/57J8 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Structure › Body › Door › Handle › Exterior |
| Report date | May 3, 2023 |
| Owners notified | September 13, 2023 |
| Vehicles affected | 35,325 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 23V-312 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 35,325 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.