Ford Recall 23V-165: Back over prevention – camera

Affected: 2021–2022 Ford Bronco. Filed with NHTSA on March 10, 2023, covering about 1,651 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco vehicles equipped with 8-inch SYNC infotainment screens that were previously remedied under recall 22V-825. The rearview camera image may still be displayed after a backing event has ended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver, increasing the risk of a crash.

The fix

The SYNC module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C05.

Recall details

NHTSA campaign23V-165 (23V165000)
Manufacturer number23C05
ManufacturerFord Motor Company
ComponentBack over prevention › Sensing system › Camera
Report dateMarch 10, 2023
Owners notifiedOctober 26, 2023
Vehicles affected1,651
Initiated byOVSC

Vehicles covered

Owner complaints about the driver assistance

Frequently asked questions

Is the recall 23V-165 repair free?

Yes. Ford dealers will fix the problem at no cost: The SYNC module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Ford customer service at 1-866-436-7332.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 1,651 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.