The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
Recall details
| NHTSA campaign | 22V-493 (22V493000) |
|---|---|
| Manufacturer number | 2022080002 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Back over prevention › Display function |
| Report date | July 11, 2022 |
| Owners notified | August 19, 2022 |
| Vehicles affected | 8,530 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 22V-493 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8,530 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.