The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
The risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The fix
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Recall details
| NHTSA campaign | 22V-099 (22V099000) |
|---|---|
| Manufacturer number | VS2RUEKAM |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Back over prevention › Sensing system › Camera |
| Report date | February 22, 2022 |
| Owners notified | February 10, 2023 |
| Vehicles affected | 17,093 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 22V-099 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 17,093 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.