The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
The risk
An electrical short can increase the risk of a fire.
The fix
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
Recall details
| NHTSA campaign | 21V-779 (21V779000) |
|---|---|
| Manufacturer number | VS3KABKAN |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Electrical system › Wiring |
| Report date | October 6, 2021 |
| Owners notified | November 2, 2021 |
| Vehicles affected | 38 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 21V-779 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 38 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.