The problem
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
The risk
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The fix
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Recall details
| NHTSA campaign | 21V-750 (21V750000) |
|---|---|
| Manufacturer number | 5221I |
| Manufacturer | Mazda Motor Corp. |
| Component | Seats › Mid/rear assembly |
| Report date | September 27, 2021 |
| Owners notified | November 4, 2021 |
| Vehicles affected | 8,648 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 21V-750 repair free?
Yes. Mazda dealers will fix the problem at no cost: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8,648 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.