The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
The risk
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
The fix
All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
Recall details
| NHTSA campaign | 21V-228 (21V228000) |
|---|---|
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Back over prevention › Warnings › External/pedestrian alert |
| Report date | April 1, 2021 |
| Owners notified | April 8, 2021 |
| Vehicles affected | 6 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 21V-228 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.