The problem
Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. The underside of the engine cover may have mispositioned insulation, allowing the cover to get excessively hot.
The risk
Direct and continuous contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.
The fix
Ford will notify owners, and dealers will inspect the engine cover for gaps between the rubber seal and the insulation. If gaps are present, the dealer will install engine cover insulation patches in the right hand and left hand inner lower corners of the engine cover. The dealer will also update the powertrain calibration for heat management under elevated idle conditions should a vehicle be equipped with SEIC or BCP, free of charge. The recall began February 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S73.
Recall details
| NHTSA campaign | 20V-795 (20V795000) |
|---|---|
| Manufacturer number | 20S73 |
| Manufacturer | Ford Motor Company |
| Component | Engine |
| Report date | December 17, 2020 |
| Owners notified | February 15, 2021 |
| Vehicles affected | 29,344 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the engine & cooling
Frequently asked questions
Is the recall 20V-795 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will inspect the engine cover for gaps between the rubber seal and the insulation. If gaps are present, the dealer will install engine cover insulation patches in the right hand and left hand inner lower corners of the…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 29,344 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.