The problem
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.
The risk
In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.
The fix
DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
Recall details
| NHTSA campaign | 20V-772 (20V772000) |
|---|---|
| Manufacturer number | VS3SCHAUBE |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Structure › Body › Hood |
| Report date | December 11, 2020 |
| Owners notified | February 1, 2021 |
| Vehicles affected | 1 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 20V-772 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.