The problem
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may result in malfunctions of various systems such as the windshield wipers and defroster, rearview camera, exterior lights, audible warning of a stopped vehicle, and power window operation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield Defrosting and Defogging Systems" and number 111, "Rear Visibility" as well as FMVSS numbers 104, 108, 114, 118, and 305.
The risk
Various system malfunctions such as inoperative windshield wipers, defroster, rearview camera, or exterior lighting can increase the risk of a crash.
The fix
Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
Recall details
| NHTSA campaign | 20V-771 (20V771000) |
|---|---|
| Manufacturer number | X95 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Component | Back over prevention › Sensing system › Camera |
| Report date | December 10, 2020 |
| Owners notified | February 22, 2021 |
| Vehicles affected | 737,233 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2018 Honda Accord collision avoidance problems 374
- 2019 Honda Accord collision avoidance problems 166
- 2020 Honda Accord collision avoidance problems 112
- 2018 Honda Accord Hybrid collision avoidance problems 15
- 2019 Honda Accord Hybrid collision avoidance problems 22
- 2020 Honda Accord Hybrid collision avoidance problems 9
- 2019 Honda Insight collision avoidance problems 24
- 2020 Honda Insight collision avoidance problems 13
Frequently asked questions
Is the recall 20V-771 repair free?
Yes. Honda dealers will fix the problem at no cost: Honda will notify owners, and dealers will update the BCM software, free of charge. The recall is expected to begin February 22, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X95.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 737,233 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.