The problem
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
The risk
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Recall details
| NHTSA campaign | 20V-764 (20V764000) |
|---|---|
| Manufacturer number | N202308930 |
| Manufacturer | General Motors, LLC |
| Component | Suspension › Rear |
| Report date | December 21, 2020 |
| Owners notified | August 19, 2021 |
| Vehicles affected | 220,006 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 20V-764 repair free?
Yes. Buick dealers will fix the problem at no cost: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 220,006 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.