The problem
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Recall details
| NHTSA campaign | 20V-324 (20V324000) |
|---|---|
| Manufacturer number | N202306490 |
| Manufacturer | General Motors, LLC |
| Component | Latches/locks/linkages › Hood › Latch |
| Report date | June 4, 2020 |
| Owners notified | July 7, 2020 |
| Vehicles affected | 272 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 20V-324 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 272 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.