The problem
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
The risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
Recall details
| NHTSA campaign | 20V-188 (20V188000) |
|---|---|
| Manufacturer | Nissan North America, Inc. |
| Component | Air bags › Frontal › Driver side › Inflator module |
| Report date | March 30, 2020 |
| Owners notified | May 7, 2020 |
| Vehicles affected | 216,678 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
- 2011 Infiniti QX56 airbag problems 2
- 2012 Infiniti QX56 airbag problems 5
- 2013 Nissan Armada airbag problems 3
- 2014 Nissan Armada airbag problems 3
- 2015 Nissan Armada airbag problems 8
- 2012 Nissan NV airbag problems 2
- 2013 Nissan NV airbag problems 2
- 2014 Nissan NV airbag problems 1
- 2015 Nissan NV airbag problems 1
- 2016 Nissan NV airbag problems 1
- 2013 Nissan Titan airbag problems 2
- 2014 Nissan Titan airbag problems 1
Frequently asked questions
Is the recall 20V-188 repair free?
Yes. Infiniti dealers will fix the problem at no cost: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 216,678 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.