Mercedes-Benz Recall 20V-180: Equipment – owners/service/other manual

Affected: 2019 Mercedes-Benz Sprinter 1500, 2019 Mercedes-Benz Sprinter 2500, 2019 Mercedes-Benz Sprinter 3500 and 2 more. Filed with NHTSA on March 26, 2020, covering about 52,127 vehicles.

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

The risk

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

The fix

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Recall details

NHTSA campaign20V-180 (20V180000)
Manufacturer numberVS3BAUTOP
ManufacturerDaimler Vans USA, LLC
ComponentEquipment › Other › Owners/service/other manual
Report dateMarch 26, 2020
Owners notifiedMay 18, 2020
Vehicles affected52,127
Initiated byManufacturer

Vehicles covered

Owner complaints about the equipment & accessories

Frequently asked questions

Is the recall 20V-180 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 52,127 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.