The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
The risk
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Recall details
| NHTSA campaign | 20V-110 (20V110000) |
|---|---|
| Manufacturer number | VS3VERKLE |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Steering › Column |
| Report date | February 25, 2020 |
| Owners notified | April 24, 2020 |
| Vehicles affected | 25 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 20V-110 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 25 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.