The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
The risk
If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Recall details
| NHTSA campaign | 20V-109 (20V109000) |
|---|---|
| Manufacturer number | VS3SCHLENK |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Steering |
| Report date | February 25, 2020 |
| Owners notified | April 13, 2020 |
| Vehicles affected | 8,595 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 20V-109 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 8,595 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.