Mercedes-Benz Recall 19V-800: Seats

Affected: 2019 Mercedes-Benz Sprinter 1500, 2019 Mercedes-Benz Sprinter 2500, 2019 Mercedes-Benz Sprinter 3500 and 1 more. Filed with NHTSA on November 6, 2019, covering about 3 vehicles.

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

The risk

In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

The fix

DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

Recall details

NHTSA campaign19V-800 (19V800000)
Manufacturer numberVS3SITZVER
ManufacturerDaimler Vans USA, LLC
ComponentSeats
Report dateNovember 6, 2019
Owners notifiedMarch 9, 2020
Vehicles affected3
Initiated byManufacturer

Vehicles covered

Frequently asked questions

Is the recall 19V-800 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 3 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.