Mercedes-Benz Recall 19V-693: Unknown or other

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

The risk

Failure to identify loose safety related parts can increase the risk of crash and injury.

The fix

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

Recall details

NHTSA campaign	19V-693 (19V693000)
Manufacturer number	VSX566ZP25
Manufacturer	Daimler Vans USA, LLC
Component	Unknown or other
Report date	October 2, 2019
Owners notified	November 15, 2019
Vehicles affected	19
Initiated by	Manufacturer

Vehicles covered

Owner complaints about the other / not specified

Frequently asked questions

Is the recall 19V-693 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 19 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.