The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
The risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Recall details
| NHTSA campaign | 19V-665 (19V665000) |
|---|---|
| Manufacturer number | VS3HAUBOSS |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Latches/locks/linkages › Hood › Latch |
| Report date | September 18, 2019 |
| Owners notified | November 1, 2019 |
| Vehicles affected | 5,626 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 19V-665 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,626 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.