Infiniti Recall 19V-654: Back over prevention – camera

Affected: 2018–2019 Infiniti Q50, 2018 Infiniti Q60, 2019 Infiniti Q70 and 21 more. Filed with NHTSA on September 12, 2019, covering about 1,228,830 vehicles.

The problem

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The fix

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Recall details

NHTSA campaign19V-654 (19V654000)
ManufacturerNissan North America, Inc.
ComponentBack over prevention › Sensing system › Camera
Report dateSeptember 12, 2019
Owners notifiedNovember 11, 2019
Vehicles affected1,228,830
Initiated byOVSC

Vehicles covered

Plus 4 other model/year combinations not covered on this site.

Owner complaints about the driver assistance

Frequently asked questions

Is the recall 19V-654 repair free?

Yes. Infiniti dealers will fix the problem at no cost: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 1,228,830 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.