The problem
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
The risk
An unexpected stall increases the risk of a crash.
The fix
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Recall details
| NHTSA campaign | 19V-497 (19V497000) |
|---|---|
| Manufacturer number | 3719F |
| Manufacturer | Mazda Motor Corp. |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | June 27, 2019 |
| Owners notified | August 20, 2019 |
| Vehicles affected | 262,220 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 19V-497 repair free?
Yes. Mazda dealers will fix the problem at no cost: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 262,220 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.