The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Recall details
| NHTSA campaign | 19V-222 (19V222000) |
|---|---|
| Manufacturer number | VSX566ZP25 |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Unknown or other |
| Report date | March 20, 2019 |
| Owners notified | May 17, 2019 |
| Vehicles affected | 7 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the other / not specified
Frequently asked questions
Is the recall 19V-222 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.