The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
The risk
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall details
| NHTSA campaign | 18V-335 (18V335000) |
|---|---|
| Manufacturer | Daimler Vans USA, LLC |
| Component | Power train › Automatic transmission |
| Report date | May 22, 2018 |
| Owners notified | July 11, 2018 |
| Vehicles affected | 7,433 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 18V-335 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7,433 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.