The problem
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
Recall details
| NHTSA campaign | 17V-375 (17V375000) |
|---|---|
| Manufacturer number | T37 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Equipment › Other › Labels |
| Report date | June 13, 2017 |
| Owners notified | July 6, 2017 |
| Vehicles affected | 100 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 17V-375 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 100 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.