The problem
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
The risk
If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
The fix
Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.
Recall details
| NHTSA campaign | 16V-839 (16V839000) |
|---|---|
| Manufacturer number | 327 |
| Manufacturer | Maserati North America, Inc. |
| Component | Back over prevention › Camera system |
| Report date | November 18, 2016 |
| Owners notified | December 30, 2016 |
| Vehicles affected | 7,481 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 16V-839 repair free?
Yes. Maserati dealers will fix the problem at no cost: Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7,481 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.