The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
The risk
An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
Recall details
| NHTSA campaign | 16V-248 (16V248000) |
|---|---|
| Manufacturer number | 16S19 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission |
| Report date | April 27, 2016 |
| Owners notified | September 16, 2016 |
| Vehicles affected | 153,581 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 16V-248 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S19.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 153,581 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.