The problem
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The fix
MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Recall details
| NHTSA campaign | 15V-729 (15V729000) |
|---|---|
| Manufacturer number | 15E-068 |
| Manufacturer | Ford Motor Company |
| Component | Equipment adaptive/mobility |
| Report date | November 4, 2015 |
| Owners notified | December 15, 2015 |
| Vehicles affected | 667 |
| Initiated by | Manufacturer |
Vehicles covered
- 2006 Ford E-150
- 2007 Ford E-150
- 2008 Ford E-150
- 2009 Ford E-150
- 2010 Ford E-150
- 2011 Ford E-150
- 2012 Ford E-150
- 2013 Ford E-150
- 2014 Ford E-150
- 2006 Ford E-250
- 2007 Ford E-250
- 2008 Ford E-250
- 2009 Ford E-250
- 2010 Ford E-250
- 2011 Ford E-250
- 2012 Ford E-250
- 2013 Ford E-250
- 2014 Ford E-250
- 2006 Ford E-350
- 2007 Ford E-350
- 2008 Ford E-350
- 2009 Ford E-350
- 2010 Ford E-350
- 2011 Ford E-350
- 2012 Ford E-350
- 2013 Ford E-350
- 2014 Ford E-350
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 15V-729 repair free?
Yes. Ford dealers will fix the problem at no cost: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 667 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.