The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
The risk
A vehicle that unexpectedly brakes increases the risk of a crash.
The fix
Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
Recall details
| NHTSA campaign | 15V-728 (15V728000) |
|---|---|
| Manufacturer number | F1V, F2E |
| Manufacturer | Toyota Motor Corporation |
| Component | Forward collision avoidance › Crash imminent braking |
| Report date | November 3, 2015 |
| Owners notified | July 28, 2016 |
| Vehicles affected | 30,812 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2014 Lexus ES Hybrid collision avoidance problems 1
- 2014 Lexus ES350 collision avoidance problems 2
- 2015 Lexus ES350 collision avoidance problems 2
- 2013 Toyota Avalon collision avoidance problems 7
- 2014 Toyota Avalon collision avoidance problems 19
- 2015 Toyota Avalon collision avoidance problems 9
- 2013 Toyota Avalon Hybrid collision avoidance problems 5
- 2014 Toyota Avalon Hybrid collision avoidance problems 2
- 2015 Toyota Avalon Hybrid collision avoidance problems 1
Frequently asked questions
Is the recall 15V-728 repair free?
Yes. Lexus dealers will fix the problem at no cost: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 30,812 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.