The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
The risk
If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
The fix
Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Recall details
| NHTSA campaign | 14V-286 (14V286000) |
|---|---|
| Manufacturer number | 14S06 |
| Manufacturer | Ford Motor Company |
| Component | Steering › Electric power assist system |
| Report date | May 29, 2014 |
| Owners notified | July 23, 2014 |
| Vehicles affected | 179,027 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 14V-286 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 179,027 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.