The problem
Ford is recalling certain model year 2011 explorer vehicles manufactured from July 15, 2010, through December 13, 2010, equipped with second row 60% seats with manual recliner mechanisms that May have components that are out of dimensional specification. These seats fail to conform to the requirements of federal motor vehicle safety standard no. 207, "seating systems."
The risk
In the event of a crash, the seat back May not provide the required strength, increasing the risk of injury.
The fix
Ford will notify owners and dealers will repair the seats free of charge. The safety recall began on February 15, 2011. Owners May contact Ford motor company customer relationship center at 1-866-436-7332.
Recall details
| NHTSA campaign | 11V-063 (11V063000) |
|---|---|
| Manufacturer number | 11C15 |
| Manufacturer | Ford Motor Company |
| Component | Seats |
| Report date | February 2, 2011 |
| Owners notified | February 15, 2011 |
| Vehicles affected | 1,658 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 11V-063 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners and dealers will repair the seats free of charge. The safety recall began on February 15, 2011. Owners May contact Ford motor company customer relationship center at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,658 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.