The problem
On certain minivans equipped with second-row bucket seats or captain's chairs and a power sliding door on the passenger side of the vehicle, a passenger using the interior handle to open the power sliding door could be injured.
The risk
If a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm May be pushed into the seat back or armrest and a wrist or lower arm injury May result.
The fix
Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons. Note: before the vehicle is serviced, GM advises owners to not use the interior door handle to open the door. The driver can open and close the door from switches at the driver's position or by using the remote key fob. The driver should tell passengers to use the switch located in front of the door to open or close it. The driver should use the override switch to prevent operation of the power door by children or by others who are not familiar with its use. The owner notification letter mailing will be conducted in phases with the first phase beginning on May 31, 2005. The second phase mailing began on July 18, 2005. The recall began on May 31, 2005. Phase 2 began on July 18, 2005. Phase 3 (final phase) began on August 24, 2005, to all remaining customers. Owners should contact Chevrolet at 1-800-630-2438; Pontiac at 1-800-620-7668; or Oldsmobile at 1-800-630-6537.
Recall details
| NHTSA campaign | 04V-597 (04V597000) |
|---|---|
| Manufacturer number | 04110 |
| Manufacturer | General Motors, LLC |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | December 22, 2004 |
| Owners notified | May 31, 2005 |
| Vehicles affected | 717,302 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 1997 Chevrolet Venture
- 1998 Chevrolet Venture
- 1999 Chevrolet Venture
- 2000 Chevrolet Venture
- 2001 Chevrolet Venture
- 2002 Chevrolet Venture
- 2003 Chevrolet Venture
- 2004 Chevrolet Venture
- 2005 Chevrolet Venture
- 1997 Oldsmobile Silhouette
- 1998 Oldsmobile Silhouette
- 1999 Oldsmobile Silhouette
- 2000 Oldsmobile Silhouette
- 2001 Oldsmobile Silhouette
- 2002 Oldsmobile Silhouette
- 2003 Oldsmobile Silhouette
- 2004 Oldsmobile Silhouette
- 1997 Pontiac Montana
- 1998 Pontiac Montana
- 1999 Pontiac Montana
- 2000 Pontiac Montana
- 2001 Pontiac Montana
- 2002 Pontiac Montana
- 2003 Pontiac Montana
- 2004 Pontiac Montana
- 2005 Pontiac Montana
- 1997 Pontiac Trans Sport
- 1998 Pontiac Trans Sport
- 1999 Pontiac Trans Sport
Owner complaints about the locks & latches
- 1997 Chevrolet Venture door lock & latch problems 12
- 1998 Chevrolet Venture door lock & latch problems 16
- 1999 Chevrolet Venture door lock & latch problems 13
- 2000 Chevrolet Venture door lock & latch problems 20
- 2001 Chevrolet Venture door lock & latch problems 10
- 2002 Chevrolet Venture door lock & latch problems 12
- 2003 Chevrolet Venture door lock & latch problems 11
- 2004 Chevrolet Venture door lock & latch problems 12
- 2005 Chevrolet Venture door lock & latch problems 8
- 1997 Oldsmobile Silhouette door lock & latch problems 13
- 1998 Oldsmobile Silhouette door lock & latch problems 15
- 1999 Oldsmobile Silhouette door lock & latch problems 11
Frequently asked questions
Is the recall 04V-597 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Dealers will replace the power sliding door interior handle on the passenger-side. If the vehicle is equipped with a power or manual sliding door on the driver-side, the interior handle will also be replaced for appearance reasons.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 717,302 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.