The problem
Certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles.
The risk
This could lead to early bearing failure and ultimately to axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash.
The fix
Dealers will replace the rear wheel bearings, seals,and axle shafts. The recall began on July 15, 2004. Owners should contact Ford at 1-800-392-3673.
Recall details
| NHTSA campaign | 04V-328 (04V328000) |
|---|---|
| Manufacturer number | 04S16 |
| Manufacturer | Ford Motor Company |
| Component | Suspension › Rear |
| Report date | July 7, 2004 |
| Owners notified | July 15, 2004 |
| Vehicles affected | 47,314 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 04V-328 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will replace the rear wheel bearings, seals,and axle shafts. The recall began on July 15, 2004. Owners should contact Ford at 1-800-392-3673.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 47,314 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.