The problem
On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly.
The risk
If the seat back unexpectedly reclines while the car is being driven, it could result in loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will replace the recliner bolts. Owner notification began on April 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Recall details
| NHTSA campaign | 03V-035 (03V035000) |
|---|---|
| Manufacturer number | C04 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Seats › Front assembly › Recliner |
| Report date | February 5, 2003 |
| Owners notified | April 23, 2003 |
| Vehicles affected | 1,066,000 |
| Initiated by | Manufacturer |
Vehicles covered
- 1999 Chrysler 300M
- 2000 Chrysler 300M
- 2001 Chrysler 300M
- 2002 Chrysler 300M
- 1998 Chrysler Concorde
- 1999 Chrysler Concorde
- 2000 Chrysler Concorde
- 2001 Chrysler Concorde
- 2002 Chrysler Concorde
- 1998 Chrysler LHS
- 1999 Chrysler LHS
- 2000 Chrysler LHS
- 2001 Chrysler LHS
- 1998 Dodge Intrepid
- 1999 Dodge Intrepid
- 2000 Dodge Intrepid
- 2001 Dodge Intrepid
- 2002 Dodge Intrepid
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the seats
- 1999 Chrysler 300M seat problems 13
- 2000 Chrysler 300M seat problems 14
- 2001 Chrysler 300M seat problems 4
- 2002 Chrysler 300M seat problems 7
- 1998 Chrysler Concorde seat problems 9
- 1999 Chrysler Concorde seat problems 24
- 2000 Chrysler Concorde seat problems 9
- 2002 Chrysler Concorde seat problems 4
- 1999 Chrysler LHS seat problems 8
- 2000 Chrysler LHS seat problems 2
- 2001 Chrysler LHS seat problems 1
- 1998 Dodge Intrepid seat problems 8
Frequently asked questions
Is the recall 03V-035 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will replace the recliner bolts. Owner notification began on April 23, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,066,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.