The problem
Vehicle description: certain sport utility vehicles are being recalled for a software error in the instrument cluster microprocessor. Under certain conditions, the cluster, with the majority of its gauges, illumination, and warning lamps, could become inoperative.
The risk
Driving the vehicle with an inoperative cluster could cause a distraction, increasing the risk of a crash.
The fix
Dealers will re-flash the cluster software to correct the condition. Owner notification began October 8, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Recall details
| NHTSA campaign | 01V-288 (01V288000) |
|---|---|
| Manufacturer number | 994 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › Wiring › Interior/under dash |
| Report date | September 10, 2001 |
| Owners notified | October 8, 2001 |
| Vehicles affected | 43,000 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 01V-288 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will re-flash the cluster software to correct the condition. Owner notification began October 8, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 43,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.