The problem
Vehicle description: certain sport utility vehicles, pickup trucks, and passenger vehicles fail to comply with the requirements of FMVSS 225, "child restraint anchorage systems." the affected expedition/navigator owner guides do not identify the locations of seating positions equipped with tether anchorages, and do not provide instructions for securing child seats to these tether anchorages. The f150 sc owner guides do not provide the procedure for securing child seats to the tether anchorages. The taurus/sable owner guides do not identify the center rear seating position as having latch compatible lower anchorages.
The risk
In the event of a crash, the child seat May not be properly attached increasing the risk of injury to the child.
The fix
Owners will be provided with owner guide inserts revised to provide the required information, and instructions for affixing these inserts to their owner guides. Customers will also be advised that if they prefer, their dealer will affix the inserts to their owner guides.
Recall details
| NHTSA campaign | 00V-396 (00V396000) |
|---|---|
| Manufacturer number | 00L11 |
| Manufacturer | Ford Motor Company |
| Component | Equipment › Other › Owners/service/other manual |
| Report date | November 28, 2000 |
| Owners notified | March 6, 2001 |
| Vehicles affected | 495,000 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 00V-396 repair free?
Yes. Ford dealers will fix the problem at no cost: Owners will be provided with owner guide inserts revised to provide the required information, and instructions for affixing these inserts to their owner guides.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 495,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.