Most common 2010 Mercury Milan Hybrid problems
Share of the 59 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercury Milan Hybrid complaints by model year
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2010 Mercury Milan Hybrid:
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.
What 2010 Mercury Milan Hybrid owners say
Steering
Tl* the contact owns a 2010 Mercury Milan Hybrid. While the vehicle was parked, the contact attempted to place the vehicle in reverse. The power steering assist failed and the steering wheel seized. The advancetrac and power steering assist indicators illuminated intermittently. The failure recurred multiple times. The vehicle was taken to an independent mechanic who could not diagnose the failure. The vehicle was taken to two dealers where it was diagnosed that the power steering assist failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue and stated that the VIN was not included in NHTSA campaign number: 15V340000 (steering.) the approximate failure mileage was 74,900.
I was driving about 30mph on a straight city road & the steering became difficult. The message about service power steering came on, but it seemed like the steering changed before the message popped up. I was required to drive at a very slow pace to be able to keep the car in control. I was close to home & just went back there to park. I am concerned that the 2011 model had a recall & wonder why the 2010 model was not included. I don't recall 2011 being a big model change year for the Milan. I think they have similar power steering systems & coving 2010 May want to be considered. I have an estimate of $350 to diagnose the problem. The fix is most likely another $1500 or more.
Electrical system
The car was inside an attached garage with children buckled into their carseats. My husband was in the driver seat. I was standing outside the car waving bye to the kids. When my husband started the car, we heard an odd sound, then saw smoke and flame coming from between the carseats. We got the kids out, and I called 911 while my husband popped the trunk and put the garden hose on the flames. The Hybrid battery was on fire. When firefighters arrived, they sprayed fire retardant foam on the car and pushed it out of the garage. The fire burned through the back seat on the passenger side. The carseat my son had been sitting in was burned through as well.
A few months ago, the speaker for the rear parking aid and cross-traffic warning system became muffled, followed by random flashing of two dash warning lights reading check rear park aid and cross traffic system fault. The basic warning systems still functioned. At a service visit to my Ford dealer, the computer codes were read and system reboot was performed. As the dealer invoice states, if light comes back on will need parking aid module and speaker $567.00 plus tax. Driving away from the dealer that day, the warning lights did come back on, and a week later, the two systems stopped working altogether, leaving just the constant back and forth of the two warning lights. …
Air bags
Takata recall. Pursuant to safety recall notice 18s01/NHTSA recall 18V046, we have not been able to drive our car since June 5, 2018, almost two months ago. Although we now have access to a rental car, it is a problem not to have use of our own vehicle and is an ongoing inconvenience. When will the remedy be available?
Tl* Takata recall. The contact owns a 2010 Mercury Milan Hybrid. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair because she received the recall notice over a year ago. The dealer (al packer Ford royal palm beach (10601 southern blvd, royal palm beach, fl 33411, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
2010 Mercury Milan Hybrid engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.5L 4-cyl hybrid | CVT | FWD | 41 / 36 / 39 |
EPA ratings. Class: Midsize car.
Frequently asked questions
Is the 2010 Mercury Milan Hybrid a good car?
There isn't enough complaint history for the Milan Hybrid to compare model years reliably. So far owners have filed 59 complaints with NHTSA.
What is the most common problem with the 2010 Mercury Milan Hybrid?
The steering — 16 complaints, 27% of all complaints for this model year. Next are the electrical system (9) and air bags (9).
How many recalls does the 2010 Mercury Milan Hybrid have?
NHTSA lists no recalls for the 2010 Mercury Milan Hybrid. You can still confirm with your VIN using our VIN recall check.
At what mileage do 2010 Mercury Milan Hybrid problems happen?
The median mileage reported in complaints is about 77,000 miles; 24% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.