Fuel System complaints by model year
Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
What owners report
NHTSA campaign number:04V421000 manufacturer Ford motor company was driving on a main city st. My auto stopped with no power in the left lane of busy 4 lane st. Would not start in neutral or park, man pushed it into the ctr. Lane out of traffic area. Policeman came after I called 911, after a few minutes he suggested taking key out stepping on brake then inserting key back in ignition, did that and it started right up, and he followed me to my st. And I got safely home. Prior to this shut down incident it had stalled going down a hill however put it in neutral and it started up again. This incident could have caused a serious accident, prior to this incident it had been cutting out for a couple of months which I thought was cheap gas, so changed to tectron. …
I am currently having problems with the fuel pump driver module. I reported the problem to Ford in oct 2018. Ford stated that the 10 year recall ended and per their records the issue was resolved as fuel module was replaced by dealer don knott Ford, carson, ca. Don knott Ford is no longer in business. The aforementioned dealer I believe was involved in unethical business practices. I was never informed of such a recall and dealer never changed module, I do not have documentation & would like such for my records. I am original owner of vehicle and the periodic inadvertent surging of vehicle when stopped/stationary at a street light began 6 months ago. I cannot 100% safely drive this vehicle at this time. Ford has not provided me documentation of the alleged repair and/or documentation informing me of recall. …
Tl* the contact owns a 2001 Mercury Cougar. The contact stated that the vehicle failed to start-up after multiple attempts. The contact also stated that while driving at various speeds, the vehicle would shutoff as the oil warning light would illuminate on the instrument panel. The contact had taken the vehicle to an independent mechanic where the fuel sensor, relay sensor, fuel injection senor and multiple other parts were replaced. Despite multiple repairs to the vehicle, the failure persisted. The manufacturer had been notified of the failure and they informed her that her vehicle was not included in NHTSA campaign number: 04V421000 (fuel system, gasoline) which was linked to her failure. A dealer had not been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 116,000.
Tl* the contact owns a 2001 Mercury Cougar. The contact stated that once the fuel level reached a half tank of gasoline, the vehicle hesitated and loss motive power with the accelerator pedal depressed. The contact stated that the trans axle and check engine warning lights were illuminated. Columbia Ford Lincoln Hyundai (700 7th ave, longview, wa 98632) was notified of the failure. The contact was informed that the vehicle was not subjected to a recall. The manufacturer was contacted and notified of the failure. The vehicle was not repaired. The failure mileage was approximately 136,000.
My car stalled while in the middle of a busy intersection while in motion. Later find out that I need a new fuel pump. Was not aware it was under recall. Paid to have it fixed in July of 2009. Repair shop failed to put my VIN, mileage, and correct year of vehicle on invoice resulting in not being able to get my money back from Ford. Recall was good through January 31, 2010. My car once again stalled while at a stop light sparks and small flames when attempting to start after stalling. Electrical problem, and Ford is doing nothing about it. I replaced the battery and still no crank or clicking. Also listed as a recall. Spend $651.02 to have fuel pump fixed and now can't get my money back because repair shop did not fill out invoice correctly. Now will have to possibly pay over a $1,000.00 to fix the electrical issue... …
Takata inflatorsi have a 2000. Mercury. Coguar. When. I bought the. Car it ran tgood, then. In 2014. I had to. Pay 1000. To get a. Fuel pump put in. And. That only lasted. 2yrs. Now the fuel pump went out . I don't. Have. That kind of money .I live on as. When I pay my bills I'm. Broke. I looked up recalls. And its the fuel system on the car. It just stops. Even in traffic. I don't see what my credit. Has anything. To do with getting help. Fixing my car if it has a recall. On the fuel system.
Tl* the contact owns a 1999 Mercury Cougar. The contact stated that while driving at 35 MPH, the vehicle stalled without warning. The contact also stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was able to start after several attempts, however the vehicle failed after the contact drove for a couple of miles. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator and fuel pump had failed and needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 01V031000 (electrical system) or 04V421000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 115,000.
I was commuting to work in mountainous terrain and while traveling uphill, the car lost power and then the engine quit completely. I was barely able to roll the car out of the highway before another vehicle approached the blind curve from my rear and swerved to avoid the broken down car and myself. I conducted an internet search after finally getting the car restarted and returning to home that evening and discovered that Ford motor co. Had initiated a program to alleviate the symptoms the car was experiencing. Although the car behaved exactly as described under the manufacturers description of potential problems(including surging, hesitation, loss of power, and engine stalling), I was told after contacting the selling dealer and Ford that my car did not qualify for any assistance because it fell outside of the production window of the vehicles they had identified as having similar …
Related recalls (1)
Fuel system, gasoline
On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine.
Remedy: This action is deemed a safety improvement campaign and is not being conducted under the safety act. All owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the…
Frequently asked questions
Which Mercury Cougar years have fuel system problems?
By NHTSA complaints, the 2002 (49), 1999 (46), 2000 (46), 2001 (26) and 1995 (9) model years. Fuel System complaints make up 52% of all complaints for the 2002.
Is there a recall for Mercury Cougar fuel system problems?
Yes — 1 recall, including 04V-421 (fuel system, gasoline, Aug 30, 2004). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Mercury Cougar fuel system problems start?
Across all years, half of the complaints with a recorded mileage happened before about 79,000 miles; 29% happened before 50,000 miles.
What part fails most often?
Owners most often name the delivery › fuel pump (65 mentions), followed by the delivery (12).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.