Mercedes-Benz E550 Airbag Problems

Airbag complaints by model year

Mileage when the problem started

• Under 25k
  318%
• 25k–50k
  424%
• 50k–75k
  424%
• 75k–100k
  318%
• 100k–150k
  318%
• 150k+
  00%

What owners report

Both driver and front passenger headrest airbags have deployed for no cause. This is is the second time this has occurred on both sides. No collision occurred in both incidents. First time it occurred under warranty and Mercedes fixed the issue. This time it occurred again and the car is not in warranty. Without functional headrest airbags the safety is greatly compromised for the occupants of the car and can lead to fatal incidents. It seems like a recurring problem with this model as it has occurred twice over 9+ years and both times there was no collision etc.

In stop and go traffic approaching an intersection on a wet road, the can bus failed, disabling all or nearly all safety systems. At the time, numerous warning messages and lights appeared on the dash for SRS, ABS, seatbelt pretensioner, etc. The engine would not turn off using the start-stop button, and the vehicle would not shift out of drive. According the dealer service center, a rear blind spot radar sensor is corroded, and caused a short in the can bus. This exact failure has occurred with at least one other vehicle, documented here: https://www.benzworld.org/forums/w212-e-class/2911098-lane-assist-radar-sensor-failure-causes.html it appears that while corroded radar sensors are fairly common, water from the road can sometimes cause the sensor to short the entire can bus. I can provide the extended printout of stored can failure messages if necessary.

Tamara recall. I learned today that mb sent notices supposedly in February of 2018 about cars that were now or ever have been in the state of georgia. Mine was sold in atlanta. I bought it as a certified preowned in 2014. I have received no notices. I also owned a 2011 ml 350 bluetec that I bought new in dec 2010. I have periodically received notices on that car for several years now, but still no action either. What is up? They know we own it. We always service it at a mb dealer.

Tl* the contact owns a 2013 Mercedes-Benz e550c. The contact received notification of NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of oklahoma city (14240 broadway extension hwy, edmond, OK 73013, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Takata recall I have received a recall notice jan 2017 still no date on parts and repair the can not be re sold by a Mercedes dealer with open recall car has lost approx 10,000 dollar in value or this issue. Just spoke with local dealer no update could be months or years was there update.

Tl* Takata recall. The contact owns a 2012 Mercedes-Benz E550. The contact received a recall notification for NHTSA campaign number: 19V010000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Mercedes-Benz of union ray catena (2585 us-22, union ny 07083, [phone]) and was informed that they would not touch the vehicle until the manufacturer provided the part for the repair. The manufacturer was made aware of the issue and informed the contact that the part would be available in May of 2020. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns 2011 Mercedes Benz E550. The contact stated that while her son was driving 5 MPH, another vehicle crashed into the front driver side of the vehicle and the air bag failed to deploy. The driver sustained injuries to the head but did not seek medical attention. A police report was filed. The vehicle was towed to a body shop. For the body work of the accident. The contact received NHTSA recall campaign number: 16V081000 (air bags) the vehicle was not taken to a dealer but the contact called Mercedes-Benz of westmont (200 e ogden ave, westmont, il 605590 and was informed them of the failure. The dealer informed the contact that part was not available for the repair. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,972. Part distribution disconnect. …

Takata recall. I bought the car new, received recall notices from mbusa in May and August 2016, stating that my driver's and front-passenger airbags have a defect related to safety. I have made four specific visits to the dealership in santa monica, simonson's Mercedes-Benz, asking that my airbags be replaced. Each time I've been told that there are no replacement airbags available.

Related recalls (8)

NHTSA investigations