2016 Mercedes-Benz E400 Airbag Problems

Mileage when the problem started

Owner reports

Selected complaints filed with NHTSA by 2016 Mercedes-Benz E400 owners, lightly cleaned up (personal details are redacted by NHTSA).

Takata recall - I received a notice that my airbag operation is potentially defective. A solution has apparently been identified (grounding the steering wheel?) but it is not yet available. To be clear, I have not had my airbag deploy, I just have not had the issue addressed.

I bought this car used from Mercedes Benz in May 2019, and decided to rent it on turo to pay monthly payments of the loan, but turo rejected it as it has a recall on it, --------------------------------------------------- Mercedes-Benz USA is recalling certain my 2010-2017 c-class, glk-class, sls-class and e-class coupe Mercedes-Benz vehicles equipped with passenger-side frontal airbags affected by the defect decision of tk holdings, inc. ( Takata ). Under certain circumstances during a crash that necessitates frontal airbag deployment, the defect in your passenger-side frontal airbag inflator May cause the inflator to explode. A passenger-side inflator explosion during deployment could result in metal fragments striking the front passenger or other occupants, possibly causing serious injury or death. …

I had a Mercedes ml350. There was a safety recall on that vehicle. I went to the dealership and the salesman told me that the E400 did not have the same airbags in the car and that it would be safe. I purchased the new vehicle and thought I was safe. Now I have had a recall for the airbags and I do not feel safe. There is not a "fix" for my vehicle at this time. I do not feel safe. That is why I bought a new vehicle. I am in the same situation that I was in before the purchase. The letter came out in March and I spoke to the service department and they said that they should be getting new airbags soon. This is now September, and still nothing can be done.

On 02/15/2019, I received a letter from Mercedes-Benz USA, llc, regarding mbusa recall # 2019010001. The letter advised that "the passenger side airbag in your vehicle is affected by this recall based on the defect decision of tk holdings, inc. ('Takata')". In the two-year period since my receipt of the original letter, I have received no follow-up communications from the manufacturer regarding this issue. I have proactively contacted both Mercedes-Benz USA and my local dealership multiple times, in an attempt to obtain some indication as to when the recall will be addressed, only to be informed that the status is still "pending".

Tl* Takata recall. The contact owns a 2016 Mercedes-Benz e400a. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of raleigh (5607 capital blvd, raleigh, nc 27616, [phone]) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2016 Mercedes Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bag). After contacting Mercedes of south orlando located at 4301 millenia blvd, orlando, fl 32839, and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The contact was concerned the manufacturer had exceed a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2016 Mercedes-Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Mercedes-Benz of gilbert 3455 s gilbert rd, gilbert, az 85297, was contacted and confirmed that the part for the recall repair was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The VIN was provided but could not be decoded.

Tl* Takata recall. The contact owns a 2016 Mercedes Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not yet available. Mercedes-Benz of fort mitchell (2100 dixie hwy, fort mitchell, ky 41011, [phone]) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Tl* Takata recall. The contact owns a 2016 Mercedes-Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was unavailable. The contact contacted Mercedes-Benz of cherry hill (2151 nj-70, cherry hill, nj 08002; [phone]) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2016 Mercedes Benz E400. The contact received notification of NHTSA campaign number: 19V010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted park place motorcars dallas (6113 lemmon avenue, dallas tx, 75209, [phone]) was contacted and confirmed that parts were available replaced on May 4th, 2021. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Related recalls

NHTSA investigations

Airbag complaints in other E400 years