Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2015 | 0 | −43% | 2 | — | Few |
| 2014 | 1 | typical | 3 | Electrical | Few |
| 2013 | 2 | 1.6× | 2 | Brake | Few |
* Complaints compared with the median E400 Hybrid year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz E400 Hybrid problems
Latest Mercedes-Benz E400 Hybrid recalls
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.
Air bags › Frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic…
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Structure › Body › Hood
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63…
Remedy: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339.
Frequently asked questions
What years of the Mercedes-Benz E400 Hybrid should you avoid?
None of the Mercedes-Benz E400 Hybrid years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Mercedes-Benz E400 Hybrid?
2015 has the fewest complaints compared with other E400 Hybrid years at the same age. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Mercedes-Benz E400 Hybrid problems?
Across all years, owners report the most problems with the brakes (1), transmission & drivetrain (1) and electrical system (1). Brake complaints peak in the 2013 model year.
How many recalls has the Mercedes-Benz E400 Hybrid had?
3 recalls across 2013–2015. The model year with the most is 2014. See all Mercedes-Benz E400 Hybrid recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.