Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2016 | 1 | −54% | 2 | — | Few |
| 2015 | 5 | 1.2× | 5 | Body | Few |
| 2014 | 7 | 1.6× | 3 | Engine | Average |
* Complaints compared with the median E250 year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz E250 problems
Latest Mercedes-Benz E250 recalls
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.
Air bags › Frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic…
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Engine and engine cooling › Engine › Diesel
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles…
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372.
Seat belts › Rear/other › Buckle assembly
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014.
Remedy: MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine and engine cooling › Engine › Diesel
Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Remedy: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372.
Frequently asked questions
What years of the Mercedes-Benz E250 should you avoid?
None of the Mercedes-Benz E250 years has an unusually high number of complaints compared with the others at the same age.
What is the best year for the Mercedes-Benz E250?
2016 has the fewest complaints compared with other E250 years at the same age. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Mercedes-Benz E250 problems?
Across all years, owners report the most problems with the engine & cooling (3), body & structure (3) and steering (2). Engine complaints peak in the 2014 model year.
How many recalls has the Mercedes-Benz E250 had?
5 recalls across 2014–2016. The model year with the most is 2015. See all Mercedes-Benz E250 recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.