Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Mercedes-Benz C300 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Mercedes-Benz C300. The contact stated that while driving at undisclosed speeds, the steering wheel locked. No warning light was illuminated. The contact stated that the vehicle was scanned, and diagnostic trouble codes indicating the TRP and Power Steering failure were retrieved. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle lost motive power and required to be towed. An unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle remained parked in the storage. The contact related the failure to an unidentified recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
The contact owns a 2010 Mercedes-Benz C300. The contact stated that the vehicle had failed to start after several attempts; however, the infotainment system was turned on. The contact stated that the engine failed to start. No warning lights were illuminated. The contact related the failure to an unknown steering coupling interlock mechanism recall. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired and remained at the residence. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.
After parking my car , turned ignition off, did some work for 45 minutes I came back attempting to start the car. The car won't start, I am not hearing any of the normal sound that usually takes place when I place the key in ignition. Message on dashboard telling me to remove the key. Car will not start. After checking battery and calling mechanic they tell me the my steering wheel lock is bad. The ESL went bad out of nowhere. Car won't start, steering wheel is locked and the only way to fix it is to take it Mercedes' dealer and pay over $2000. I search on google and found out that this is a common issue with my 2010 C300. This is a manufacturing defect and Mercedes should recall it and pay for repair. In my case I parked my car in my garage, imagine if I was traveling on highway way and the steering wheel locks or failed on the side of busy interstate hwy. …
After having the airbag recall for my Mercedes done, the Electronic Steering Lock failed and my car would not start and the steering wheel is locked. They said my car was ready to pick up and when I arrived the car was completely inoperable. The MB Dealership in Lynnfield, MA wants $2700 to fix it. If you google Mercedes W204 ESLfailure you will see thousand of owners on facebook, message boards and forums that have this part fail, leaving people stranded in sometime dangerous situations. There should be a recall to permanently fix this issue as owners are getting stranded. Its really an issue of "when" the ESL will fail on older models and not "if". The kicker is, the dealership said only they can fix the problem as it is an anti-theft issue. …
For the 2010 Mercedes Benz C300, the failure of the steering lock control unit resulted in the vehicle being unable to start its engine. Vehicle was disabled, and I was left stranded. Car had to be towed to my house and separately had to be towed to the Mercedes Benz car dealership service center. The technician at the Mercedes Benz car dealership service center recommended replacement of the steering lock. Yes, this car is available for inspection upon request. This same problem was reproduced in another Mercedes-Benz C300 car that I own. This other vehicle is a 2011 Mercedes-Benz C300. The car was not inspected by the manufacturer, police, or insurance representative. The car was inspected by the Mercedes Benz dealer service center. No warnings or messages prior to the complete failure. This issue first appeared in August 2024. …
Rear subframe completely rusted through resulting in multiple attached systems to break off. When applying the brakes the rear end of the vehicle swings and can force the car into random directions. Upon any basic research this issue can be seen in similar Mercedes models across the globe consistently. If the issue was not diagnosed sooner the likelihood of a fatal crash would have been extremely high due to critical components like braking and suspension systems being nonfunctional. Many vehicles that experience this design flaw are well maintained and kept in good conditions. I urge the NHTSA to release some kind of warning to owners of these vehicles because this issue can blindside even the most vigilant owners. Many posts regarding this issue describe nearly avoiding severe accidents. Please do not let this go unheard because it can be fatal if not addressed.
I had to pull over in the emergency lane to take a very important phone call! Turned off the car and removed key! Upon trying to crank car back up the EIS (electronic ignition switch) failed and the car wouldn't start back up! This is absolutely dangerous considering the car has less than 100,000 miles on it! This is a known problem with Mercedes and should be recalled! This is going to kill someone if this continues to go unresolved! Mercedes charges 1,000s of dollars to repair something that is happening with w204 generation year of the car!
While i have a few recalls i plan on needing service from Mercedes for, I just found out that Mercedes has a Class action lawsuit involving my C class mercedes C300 from 2010-2022 years. I was driving and ran into a pothole. My car rear started making noise and sounds. I went to the auto shop amd was told my rear subframe was damaged and would cost over 2,000. I and putting in a complaint to make sure Mercedes honor this recall/ extended warranty for my vehicle.
On June 9,2019 I was driving going to giant grocery store in west-bard shopping center in bethesda. .in the parking lot I lost control of steering column.hit a concrete pole and passed out.all of my airbags deployed, time was around I was driving on city road.from river road to westbard. I suffered brain,neck,chest and knee injuries. Sufferred transient global amnesiaf or nearly 4 hours or more. Still recuperating. Last two years getting letters for Takata airbag recalls but nothing has been done, did not know that steering column had issues. I did manufacture recommended service.car has about 48,000 mile on it. It has multiple options upgrades.
Tl* the contact owned a 2010 Mercedes-Benz C300. While driving approximately 20 MPH through an intersection, the power steering suddenly failed and the steering wheel became difficult to turn in either direction. The driver lost control of the vehicle and crashed into two other vehicles. The driver sustained neck, back, and chest injuries. A police report was taken at the scene. The vehicle was destroyed. A second person was injured from the second vehicle. No further information was available. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The VIN was not available. The failure mileage was 67,000.
Steering complaints in other C300 years
Frequently asked questions
How common are steering problems on the 2010 Mercedes-Benz C300?
NHTSA has 71 complaints about the steering of the 2010 Mercedes-Benz C300, 16% of the model year's 453 complaints. The component named most often is column (1 mentions).
Is there a recall for 2010 Mercedes-Benz C300 steering problems?
No. NHTSA lists no steering recall for the 2010 Mercedes-Benz C300, though it has 6 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Mercedes-Benz C300 steering problems start?
Half of the complaints with a recorded mileage happened before about 72,000 miles, and 2% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 3 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.