Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2017 | 20 | 7.3× | 3 | Engine | Caution |
| 2016 | 4 | 1.7× | 2 | Airbag | Few |
| 2015 | 3 | −40% | 3 | Seat Belt | Few |
| 2014 | 1 | −40% | 3 | Electrical | Few |
* Complaints compared with the median B 250E year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz B 250E problems
Latest Mercedes-Benz B 250E recalls
Steering › Gear box › Shaft sector
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021.
Communication › Auto crash notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge.
Air bags › Frontal
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic…
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Electrical system › Propulsion system › Traction battery
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of…
Remedy: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Frequently asked questions
What years of the Mercedes-Benz B 250E should you avoid?
2017 — this year has the most complaints relative to other B 250E years at the same age, led by engine & cooling problems in the 2017.
What is the best year for the Mercedes-Benz B 250E?
2014 has the fewest complaints compared with other B 250E years at the same age, followed by 2015. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Mercedes-Benz B 250E problems?
Across all years, owners report the most problems with the engine & cooling (14), transmission & drivetrain (11) and electrical system (10). Engine complaints peak in the 2017 model year.
How many recalls has the Mercedes-Benz B 250E had?
5 recalls across 2014–2017. The model year with the most is 2014. See all Mercedes-Benz B 250E recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.