2007 Mazda Mazda5 Steering Problems

Which parts fail

• Electric power assist system
  2

Components named in complaints (power steering, steering column, rack and pinion).

Mileage when the problem started

• Under 25k
  15%
• 25k–50k
  420%
• 50k–75k
  525%
• 75k–100k
  210%
• 100k–150k
  840%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2007 Mazda Mazda5 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2007 Mazda Mazda5. The contact stated while driving at approximately 30 MPH and approaching a traffic light, the steering wheel became difficult to maneuver. The contact drove to his residence however, it was difficult to turn the steering wheel. The contact stated that the ABS and power steering warning lights were illuminated. The vehicle was towed to an independent mechanic who was not able to determine the cause of the failure. The contact stated that the dealer was contacted and confirmed that the VIN was not included in a recall. The contact researched the failure online and found NHTSA Campaign Number: 10V374000 (Steering). The manufacturer was not notified of the recall. The approximate failure mileage was 138,000.

My 2007 mazda5 power steering stopped worked abruptly while turning on a major highway. The sudden change in steering nearly caused an accident. I checked the ODB reader for codes but none were present. Then it happened again the next day in a similar situation, the power steering shut off but this time we were able to see the dash light for the power steering failure come on. It kicked back in a minute later. Again no codes in the scanner. Upon researching how to fix this issue my search revealed that 2007-2009 Mazda 5s have a recall for this exact critical failure. My next step was to call the local dealership to schedule a fix, however they told me that our specific vehicle (according to the VIN) was not under that recall, regardless of the vehicle doing precisely what was recalled. …

Sudden power steering loss while driving on an entry ramp of a highway, accompanied by illumination of multiple lights on the dashboard. Steering loss occurred while vehicle steering wheel was turned and vehicle was in motion and preparing to merge onto highway. Steering wheel suddenly and violently jerked from my hands, causing the vehicle to steer in the direction off the road. Dash lights (including power steering) flashed intermittently, however would remain constantly on when steering was pulled from center position. Power steering loss was spontaneous, intermittent, and without warning. Vehicle did not record any diagnostic fault codes while lights were displayed. Symptoms vehicle displayed coincide with "recall summary" found documented on NHTSA recall 10V374000 for the 2007 Mazda5. …

Tl* the contact owned a 2007 Mazda 5. The contact was attempting to change lanes while driving at 77 MPH when the steering wheel became unresponsive. The contact was unable to maintain control of the vehicle and the vehicle proceeded off the roadway. The vehicle crashed into several trees before stopping. A child passenger was severely injured and transported to the hospital via ambulance. A police report was available. The vehicle was destroyed and towed to a storage lot. The manufacturer was not contacted. The failure and current mileage was approximately 80,000. Updated 08/19/10 the consumer stated she lost control of the vehicle when she hit a bump in the road. Updated 08/23/10

I called Mazda's [phone] twice about the power steering issue on my car even after providing the info from the NHTSA site: report receipt date: aug 12, 2010 NHTSA campaign number: 10V374000 component(s): steering but they insisted that based on the car's VIN, no recall is effective (???) I'm concerned and can't drive my car after an incident when the steering wheel suddenly stiffened. More so since roads are icy this time of year. If the manufacturer is liable, I would rather have them shoulder the expense for the fix. Would appreciate a fast reaction into this issue.

Tl* the contact owns a 2007 Mazda 5. While driving 30 MPH, the steering wheel became inoperable and the steering wheel indicator illuminated. The contact pulled over and restarted the vehicle, but the failure seized. The failure recurred numerous times. The vehicle was taken to an independent mechanic who diagnosed that the power steering pump failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 10V374000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 104,000.

Tl* the contact owns a 2007 Mazda 5. When the contact attempted to park the vehicle, the steering wheel seized. The failure recurred twice. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The failure recurred. In addition, while exiting the ramp, the vehicle accelerated and the power steering warning light illuminated. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.

An issue occurs with the power steering assist, the power steering malfunction warning light will illuminate, and the car will require more physical effort to steer. This happens in very unsafe conditions while driving. I then turn the car off and I am able to steer again for about 2-3 min before this happens again. I called Mazda and they are saying my VIN is not part of the recall #60108 when clearly this is the same problem that the mazdas were having with 2007/08 models. I've called Mazda and they will not honor this recall.

Have 2007 Mazda 5 and power steering is just quitting at times. No warning, this steering light on the dsh comes on and the power steering seems to completely stop. Mostly happened while vehicle was stationary but did once while turning onto a road driving 45 MPH with kids in the car. Very dangerous! Can not let wife drive a car that power steering just quits out of the blue! I have seen there is a recall on this but Mazda sites all say there is no recall for this VIN?? Maybe they already did the recall and it is having issue again?

Tl* the contact owns a 2007 Mazda 5. While driving approximately 5 MPH, the steering wheel seized and the power steering warning indicator illuminated for three seconds. The power steering warning indicator turned off and the steering resumed. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 10V374000 (steering). The failure mileage was approximately 110,000. Updated 03/10/16 updated 05/11/18

Related recalls

NHTSA investigations

Steering complaints in other Mazda5 years