Electrical complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 17% | — |
| 2025 | 22 | 29% | 22,000 miles |
| 2024 | 11 | 26% | — |
| 2023 | 37 | 30% | 2,000 miles |
| 2022 | 31 | 16% | 39,000 miles |
| 2021 | 47 | 19% | 34,000 miles |
| 2020 | 20 | 14% | 71,000 miles |
| 2019 | 68 | 16% | 18,000 miles |
| 2018 | 30 | 12% | 36,000 miles |
| 2017 | 97 | 12% | 59,000 miles |
| 2016 | 107 | 9% | 53,000 miles |
| 2015 | 58 | 8% | 70,000 miles |
| 2014 | 153 | 15% | 66,000 miles |
| 2013 | 116 | 12% | 75,000 miles |
| 2012 | 127 | 14% | 71,000 miles |
| 2011 | 246 | 16% | 88,000 miles |
| 2009 | 14 | 25% | 66,000 miles |
| 2008 | 32 | 15% | 63,000 miles |
| 2007 | 21 | 14% | 120,000 miles |
| 2006 | 53 | 22% | 83,000 miles |
| 2005 | 49 | 16% | 71,000 miles |
| 2004 | 28 | 13% | 100,000 miles |
| 2003 | 29 | 10% | 67,000 miles |
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and the vehicle failed to move immediately. The contact stated that after several attempts, the engine revved as needed. The contact stated that while continuing to drive, the steering wheel was hot, the radio screen was blacked out, and the horn failed to sound. …
The contact owns a 2025 Kia Sorento. The contact stated that an unknown, sticky fluid had spilled through the slits of the mode selector which was a dial that can be selected for driving during different road conditions. Upon start of the vehicle, the 4WD mode selector would intermittently flash on the instrument panel. In addition, the contact stated the mode selector would remain stuck in eco drive and that the contact could not switch out of the mode selector. The vehicle was taken to a dealer where upon a diagnostic, it was discovered that an unknown, sticky substance had entered the mode selector through the slits in the mode selector. The contact agreed to have the part replaced; however, the part for the repair was on backorder. The manufacturer was notified of the failure where they refused to offer any assistance with the vehicle's repair. …
On March 19 I completed my 8,000 mile oil change and then drove to Florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in Florida on the interstate the car started having issues. It was making a noise, then started smoking and by the time I got off the exit and got out the front right of the car was in flames. I was transported to the ER with smoke inhalation. The car in still in Clermont, FL with no resolution. The car has been inspected by the insurance and a third party inspector. The last I was told the inspection report is with the Kia engineers. I am unaware at this point what the failure was that led to the fire. No response from Kia for over a month.
Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle i had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refuse to do anything about sensors, says its the safety features and they cannot remove them. Only offered me 19k for car. Why would I be upside down for a car that was sold to me with safety features issues..
The contact owns a 2023 Kia Sorento. The contact stated that while attempting to activate the HVAC system, there was an abnormal burning plastic odor inside the vehicle. There was no warning light illuminated. The vehicle was to an independent mechanic who diagnosed the vehicle and determined that the blower motor relay had short circuited and needed to be replaced. The vehicle was not repaired; however, the contact performed a repair based on guidance from the mechanic. The contact stated that the vehicle was repaired, but the failure with the blower motor relay reoccurred. The contact recently received notification of NHTSA Campaign Number: 25V649000 (Electrical System, Visibility). The contact related the failures to the recall. The contact called a local dealer and was advised that the remedy was not available. …
The contact owns a 2023 Kia Sorento. The contact stated that the engine START/STOP feature was malfunctioning. The contact stated that while at a complete stop, the engine START/STOP system caused the vehicle to restart, and then to stall, nearly causing a crash. The battery warning light was illuminated and the message "Shift to Park to Start Vehicle" was displayed. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,200.
The contact owns a 2022 Kia Sorento. The contact stated that while driving at various speeds, the vehicle was jerking and was losing motive power while at a stop light. The vehicle was able to restart, and no warning lights were illuminated. The vehicle was taken to a local dealer, where an unknown software update was completed. The vehicle was repaired; however, the contact stated that the failure recurred and the gauges on the instrument panel were failing to display and that the auto START/STOP function and the downhill brake control were activating and deactivating independently while driving on flat surfaces. The vehicle was taken back to the dealer, where the failure could not be duplicated. The contact then stated that when she was shifting the gear into drive(D) the vehicle started reversing, and while shifting into park(P), the vehicle moved forward. …
The contact owns a 2022 Kia Sorento. The contact stated that while driving at an undisclosed speed, the Auto Hold feature activated, and the check engine warning light and several other unknown warning lights illuminated. The vehicle was taken to an independent mechanic, and DTCs U0164, U0123, U01B0, and U1131 were retrieved. The independent mechanic stated that the battery needed to be replaced. The independent mechanic also informed the contact of an unknown recall; however, the VIN was not under recall. The vehicle was repaired; however, the warning lights illuminated, and the failure persisted. Additionally, the parking brake warning light was illuminated. In addition, the air conditioning system was leaking refrigerant and intermittently was blowing out hot air. The A/C started blowing colder air minutes later. …
Related recalls (5)
Electrical system › Instrument cluster/panel
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026.
Electrical system › Body control module › Software
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Electrical system › Wiring
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542.
Electrical system
Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Remedy: Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge.
Electrical system › Wiring
Kia is recalling certain model year 2010 soul and model year 2011 sorento vehicles manufactured from September 7, 2009 through July 30, 2010. A limited number of wiring harnesses supplied by jci and used for the lighting in the Kia soul vehicle's advanced lighting speakers, located in the front door trim panels, and the Kia…
Remedy: Dealers will replace the wiring harnesses for the lights in the Kia soul vehicle's advanced lighting speakers, and the wiring harness for the Kia sorento vehicle's interior accent illumination.
NHTSA investigations
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines…
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition.
Frequently asked questions
Which Kia Sorento years have electrical problems?
By NHTSA complaints, the 2011 (246), 2014 (153), 2012 (127), 2013 (116) and 2016 (107) model years. Electrical complaints make up 16% of all complaints for the 2011.
Is there a recall for Kia Sorento electrical problems?
Yes — 5 recalls, including 26V-046 (instrument cluster/panel, Jan 26, 2026); 25V-006 (software, Jan 13, 2025); 24V-287 (wiring, Apr 23, 2024). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Kia Sorento electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 74,000 miles; 36% happened before 50,000 miles.
What part fails most often?
Owners most often name the instrument cluster/panel (16 mentions), followed by the wiring (8).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.