Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2016 Kia Sorento owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2016 Kia Sorento. The contact stated that the dashboard was cracked in the shape of an air bag on both the left and right sides, causing concerns about a potential inadvertent air bag deployment. There were no warning lights illuminated. The vehicle was taken to a local dealer, who confirmed that the crack was cosmetic and advised the contact to reach out again if the air bag started to protrude through the crack. The vehicle was not repaired. The contact reached out to the manufacturer and provided photos, but received no assistance. The approximate failure mileage was 86,711.
I now believe I've had a lemon. Since I purchased my car in 2016 they have been trying to diagnose a smell from the exhaust and started replacing parts, this was in Miami. Then for a few years in Vegas the car spent months at the dealership trying to fix a burning oil issue which I've been told there is a known problem with the turbo still isn't fixed. From the first year I had paint peeling on my snow white pearl color which has numerous forums about KIA/Hyundai paint issues especially with my color. I had them repaint the hood which took twice after the bad job the first time. I saw little bumps in the paint which I thought was over-spray from that incident and now I have peeling from one of those spots which is how they form from what i read. My car is 2016 but only has 65k miles. The spot now is getting bigger by the week, the rain isn't helping. …
Vehicle: 2016 Kia Sorento EX VIN: [redacted] Current Mileage: Approximately 67,000 Component: Paint/Body (Exterior Finish) My 2016 Kia Sorento (Snow White Pearl / Pearl White) has developed premature, multi-panel paint failure. Flaking began appearing on the roof rail area above the front doors in late summer 2025, followed by flaking on the hood, and later bubbling on the rear driver-side door. Flakes recovered from the ground beneath the vehicle have consistently been approximately the size of a 50-cent piece. At the manufacturer's request, three independent, licensed California collision repair facilities inspected the vehicle. All three independently identified a paint adhesion or chemical bonding failure, not ordinary wear. …
The exterior paint on my 2016 Kia Sorento (Snow White Pearl, paint code SWP) is peeling off in large chunks across multiple panels. The clear coat is delaminating and lifting in sheets from the surface, exposing bare metal underneath which is now actively rusting. This is consistent with a known defect documented in hundreds of complaints about 2013-2016 Kia Sorentos in Snow White Pearl (SWP). I have photographic documentation showing significant progression of this damage over the past few months. The vehicle has not been inspected by a dealer or manufacturer regarding this issue. No warning was given prior to the paint failure - it began suddenly and has spread rapidly. The vehicle is available for inspection upon request. Additionally, the gear shift randomly locks in Park without warning, leaving me unable to operate the vehicle. …
I purchased my Kia sorento in August of 2024 in April 2025 my Kia went into limp mode p1326. It was determined to be part of the ksds recall but all they did is replace the sensor. Something caused that sensor to go off and I feel they just masked the problem. At the same time in April I was told that there is a severe case of oil consumption that the Kia dealership requested information i do a $700 engine cleaning but actually made the oil consumption worse. Also just in the last 11 months ive had excessive paint issues where overall there's random chips, then peeling on the hood, side of the windshield and top of vehicle. I messaged Kia USA where I was informed neither situation is covered under warranty. My thoughts on oil consumption is i myself and the previous owners via carfax show consistent maintenance which in turn make it seem to be a manufacturer issue. …
The driver side rear door handle does not open the door. The door is able to be opened from the door handle on the inside, and it can be locked and unlocked. This could create an unsafe situation in which a parent is unable to reach a child in the second row who needs assistance. Having two methods of entry and egress (i.e. a driver side and passenger side rear door) in the second row contributes to the safety of the car, and having one entry/egress while another entry is impaired could present a safety issue. The car has not yet been brought to a service center for evaluation, and the car has not yet been inspected for the issue. There were no warning lamps or messages indicated by the vehicle. Leading up to the driver side rear door handle malfunction, the door handle was noted to have a weaker tactile "click" feeling that is typically sensed when the door's latch actuates to open it.
Vehicle has paint that is delaminating in numerous places. It starts as a raised area then the paint just flakes off leaving bare metal exposed. My vehicle value has gone down and the cost to repaint is over $4000 because the damage is not isolated to one area, but is scattered across all sections of the car body. The paint color code is SWP, Snow White Pearl. We have been to the Kia dealership where the car was purchased new. They said we would have to call Kia corporate, which we did, but their answer was for us to pay out of pocket for repainting and then TRY to get reimbursed from them. Corporate told us they were not taking any action for paint beyond the 3 year / 36K warranty period.
On October 28, 2021 the hood paint suddenly started to peel in large chunks. This occurred without warning as previously there was no peeling paint. These pieces stuck to the windshield and were a driving safety hazard as they obstructed clear view. This is evidence of a clear failure of the factory paint to properly stay adherred to the body of the car. This vehicle is available for inspection and photo evidence is also available. This problem has been confirmed by a local Kia dealership. There is also abundant evidence of this being an ongoing issue online in Kia Consumer forums. When reaching out to Kia Corporation directly we were given no assistance in rectifying this issue.
We have a 2016 Kia Sorento that has the Snow White Pearl paint. Our vehicle has a tad over 100k miles and the paint is peeling. We take care of our car and always have it clean and do not understand why this is happening. Paint is flaking / peeling off in large amounts exposing the primer underneath. I had a body shop look at it and they say it looks like something went wrong with the painting process when vehicle was made. I have a 1997 ford ranger that has 280k miles on it without this issue so I do not believe that this is a mileage / age issue. I did reach out to kia but had no luck with this problem. Thank you so much for your time and any help is greatly appreciated.
The paint on my car start peeling out of nowhere... the hood of the car 12/26/2023 and the roof of the car 2/09/2024 peeled off in the rain I have pictures and videos... Kia said warranty only covers 36000 miles or 3 years on the car so they couldn't help me ...plus as the paint peels u can see the car was painted with no primer for the paint to stick .... I paid my car off to have it fall apart on me this is not acceptable..my car only has 63000 miles it shouldn't be falling apart already ... I'm having issues with the engine burning excessive oil .. Please help a very concerned client
Body complaints in other Sorento years
Frequently asked questions
How common are body problems on the 2016 Kia Sorento?
NHTSA has 111 complaints about the body & structure of the 2016 Kia Sorento, 9% of the model year's 1,256 complaints. The component named most often is body (106 mentions).
Is there a recall for 2016 Kia Sorento body problems?
No. NHTSA lists no body & structure recall for the 2016 Kia Sorento, though it has 8 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2016 Kia Sorento body problems start?
Half of the complaints with a recorded mileage happened before about 46,000 miles, and 19% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 4 fires and 2 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.