Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2024 Jeep Wrangler 4xe owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. In addition, the contact stated that an error message to "Shift to Park to Start Vehicle" was displayed. The contact stated that the vehicle failed to move forward while the gear shifter was shifted to drive(D). The failure had occurred while exiting the apartment complex. The contact's minor child was inside the vehicle during the failure. The contact stated that an unknown software update had been performed the weekend before the failure. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. …
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 30 MPH, the vehicle lost motive power with the message "Place Vehicle in Park to Restart the Engine" displayed. The contact initially pulled over and successfully restarted the vehicle; however, the failure reoccurred an additional three times after the initial failure. Prior to the failure, the contact stated that the U-Connect OTA software update was performed on the vehicle. The contact was uncertain if the update was related to the failure. The contact drove the vehicle to the dealer with the check engine warning light illuminated. The vehicle remained with the dealer, undiagnosed and unrepaired. The manufacturer was notified several times about the failure, but the contact was not offered any assistance. The failure mileage was approximately 25,000. The VIN was not available.
The contact leased a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 60 MPH, the vehicle stalled. The contact's husband observed an oil leak. The vehicle was taken to a local dealer for the oil leak; however, the replacement parts were backordered. The vehicle was later repaired. The vehicle was then towed to a dealer, where it was diagnosed that the water pump needed replacement. Additionally, the vehicle failed to operate in reverse. The vehicle was towed to a local dealer, where it was diagnosed with a transfer case failure. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to dismiss a lawsuit. The contact consulted an attorney regarding the matter. The failure mileage was approximately 23,000. The VIN was unavailable.
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. While operating the vehicle, the messages "4-WD" and "Electronic Stability Control" were displayed, and the vehicle failed to properly accelerate and was driving sluggishly. The vehicle was immediately driven to the local dealer. The cause of the failures was not yet determined. The failure mileage was 36,000.
While driving in electric mode, sometimes I would lose power. One example is on the freeway while cruising at freeway speeds. I noticed my speed decreases and i have to press the accelerator pedal more than normal. Even after depressing it more than normal, the gauge on the battery power wont move and the speed continues to decrease (charge level can be at 50%, 80%, or lower). It also happens to me after stops at stop sign or intersection. When in EV mode, my light would turn green or its clear to continue into the intersection, the vehicle will barely creep out of a stop to the point that I would almost get t-boned at a T intersection. I have to floor the accelerator down to the floor in order to get the gas engine to turn on (while in EV mode with adequate charge on battery) and violently push me forward. Happens a few times a week both on highway or intersections.
I was driving and more then 10 times my car has stalled in the middle of the street while driving and the gear "D" began blinking and note has displayed on the screen saying "shift to P then to gear" and said "check transmission" after shifting to park, the car locked up and I then had to shut off the car, open the door and then turn the car back on to get it to drive again. This happened multiple times and happens every time the vehicle come to a stop at a red light or stop sign. I took the vehicle to the dealership and explained the problem and they placed me in a loaner car for a day or 2. When I was called to come the car everything seemed fine. They said the car "needed to be updated" I drove off and it was okay that afternoon and had no begun to stall and shut off in the street once again.
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that upon coming to a complete stop at a stop sign, the message "Please Shift to Park" was displayed, and the contact became aware that the vehicle had no drive power. The contact turned off and restarted the vehicle, and the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V710000 (Electrical System), which included the VIN, but the part to do the recall repair was not yet available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Car stopped dead with a total power failure in the left lane on [redacted] between NJ/NY. there was no warning light or any other prior notification to attempt to take evasive action. This was at night with other vehicles traveling at high speed on the road as well. Lucky to be alive. The vehicle was towed into the Jeep dealer on Rt 18 in New Jersey and they returned it saying they had applied a "software update." Glad they feel like a software update is worth someone's life.
On two separate occasions while driving my vehicle, I lost the ability to accelerate although my car still appeared to be on and functioning normally. This resulted in me needing to pull over to a complete stop on the highway as the accelerator was completely ineffective and I continued to decelerate to unsafe highway speeds. I had to turn the jeep off and then back on to get it to work normally again. I contacted the dealership regarding this matter and they advised they did an "update" on the vehicle on 6/3/24.
As I was driving on the interstate, a red turtle appeared on the control panel saying that power has been reduced. Approximately 2 minutes later the entire engine shut down at 55mph. I pulled over and placed the Jeep into park and attempted to restart the truck. The Jeep would power on and immediately shut off. I called a tow truck and had it towed to the dealership (Tate Chrysler and Jeep in Glen Burnie, MD) where it is currently being serviced.
Transmission complaints in other Wrangler 4xe years
Frequently asked questions
How common are transmission problems on the 2024 Jeep Wrangler 4xe?
NHTSA has 21 complaints about the transmission & drivetrain of the 2024 Jeep Wrangler 4xe, 10% of the model year's 216 complaints.
Is there a recall for 2024 Jeep Wrangler 4xe transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2024 Jeep Wrangler 4xe, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2024 Jeep Wrangler 4xe transmission problems start?
Half of the complaints with a recorded mileage happened before about 30,000 miles, and 25% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.